-For in-stock ebikes, we'll provide tracking number within 2 business days. A shipping confirmation email will be sent to your email once the order has been shipped. Orders will take 3-7 days to deliver.

-For accessories, may ship separately from China, and typically take 7-14 days. You will be notified by email with tracking details.

Any delivery dates provided by Freesky are estimates.

Klarna is available in the United Kingdom.

Klarna is fast, convenient, and allows you to choose your payment method. You can enjoy installments ranging from 4 to 24 months. There are two ways to pay the order for interest-free.

1.Pay in 4: Pay 25% Now, and Pay Later Every 2 Weeks ( For example, a ￡1,000 purchase would need you to pay ￡250 now, and ￡250 every two weeks at interest FREE! )

2.Plan Pay in 30 Days: Shop Now and Pay in 30 Days.
But please note that Klarna has the final say on whether you qualify for interest-free equal installments.

-About Klarna: https://www.klarna.com/uk/about-us/
-Klarna Customer Service: https://www.klarna.com/uk/customer-service/
-Klarna Privacy Policy: https://www.klarna.com/uk/privacy/

Please note that Klarna has the final say on whether you qualify for interest-free equal installments.

We work with the most popular banks and e-commerce payment experts. We accept debit or credit cards (Visa, MasterCard, AMEX, and UnionPay), Klarna, AfterPay, PayPal, and of course, Freesky ebikes gift cards.

1. Shipping Areas:
-We offer shipping across the United Kingdom, except for certain remote areas such as Northern Ireland and some offshore islands due to logistical constraints.
-We DO NOT ship to PO BOXES or APO.
-Delivery can be made to areas where Fedex can support delivery, but some remote addresses will incur remote fees.
2. Still cannot check out when your address is included in the shipping areas: please check if there is accessory out of stock in your cart. If there is, kindly remove the accessory and then check out.

The bike is basically in a pre-assembled state, and customers only need to follow 2-3 steps to complete the full assembly, which is very simple. More instructions of assembly, please check the video instructions.